From westernjournal.com
Shoppers who visited a Wegmans Food Markets store could find an unpleasant surprise in their credit card statements.
Customers were likely to have been double-charged for transactions on Aug. 16, the 110-store chain headquartered in Rochester, New York, has said, according to Fox Business.
“So if you shopped at Wegmans yesterday double-check your account,” Fox Business noted that Jessica Figueroa wrote on Facebook last week.
“According to them there was a system-wide error that caused a double charge for tons of customers. I just saw a double charge on my account,” she posted.
Another shopper advised customers advised to “check your bank statements.”
Wegmans said it does not know how the mistake took place.
“We recently identified an issue with credit card transactions processed on August 16th for both in-store and online orders,” the statement said.“
Some credit card transactions were inadvertently charged twice for their order, however, EBT and debit card transactions were not affected,” the company said in a statement.
“We are working with our processor to reverse the charges. Customers will see the duplicate charges reversed in the upcoming days depending on their bank or issuer,” the company said.
According to WHEC-TV, a later statement clarified that the impact was wider than first announced.
“Customers who swipe their debit card, select debit and use their PIN number were not impacted. But those who swiped their debit card, then chose credit at the terminal, would have been impacted,” the statement said.
Wegmans said the issue impacted all of its stores, according to CNY Central.
“It’s still hitting my bank account like a regular debit card transaction, so what if I was a person who did that — ya know, I have extra in my account, I have a line of credit on my checking account, but not everybody has that,” she said, according to WHEC.
“I only bought $59 worth of groceries that day … people go in there, the guy before me had — I don’t know what he was buying for, but they loaded carts,” Siegfried said. source
We went to Wegmans on the 16th but we always select Debit and we use a PIN number. The main reason we started doing this is because the funds are withdrawn immediately.
MARANATHA!
